Ring Video Doorbell 2 Installation

Ring Video Doorbell 2 Installation

Ring Video Doorbell 2 Installation

  • Our smart home technician will verify the Ring Video Doorbell 2 compatibility with your home
  • Remove your existing doorbell and install the Ring Video Doorbell 2
  • Determine an optimal viewing angle for the camera and install a wedge or corner kit if provided
  • Wire the Ring Video Doorbell 2 to an existing hardwired doorbell system, if compatible
  • Connect the Ring Video Doorbell 2 to WiFi and configure device settings
  • Setup the Ring Video Doorbell 2 with an existing hardwired chime or a Ring Chime (purchased separately)
  • Connect the doorbell with an existing voice control device
  • Teach you how to use the doorbell and mobile app
  • If you need trouble-shooting on an installed doorbell, please schedule a Ring Smart Home Diagnostic appointment

$99.99 for a single Ring Video Doorbell 2 Installation.
$64.99 for each additional Ring Video Doorbell 2 Installation or as an incremental installation to an order.

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FAQs

What if my installed smart doorbell is no longer working?

For smart doorbells that have been installed and are not functioning properly, click here.

Can I use the Ring Video Doorbell 2 if I don't currently have a doorbell?

The Ring Video Doorbell Pro is a wired doorbell and requires that you have an existing working doorbell. 

The Ring Video Doorbell 2 can be powered by either your current doorbell wiring or via a rechargeable battery. When using battery power, the Ring Chime and Chime Pro can be placed in any outlet to bring your doorbell chime anywhere, as well as extend your WiFi network.

If your doorbell requires additional work, our techs will quote the additional cost.

Will OnTech teach me how to use my new Ring Video Doorbell 2?

As part of our service guarantee, your OnTech technician will show you how to fully manage your Ring Video Doorbell 2.

Can I still use a Ring Video Doorbell 2 if I have a intercom or front gate control?

Unfortunately, the Ring Video Doorbells are not compatible with wireless door chimes or any chime/intercom system using a DC transformer.

How do I charge the battery in my Ring Video Doorbell 2?

The removable battery in the Ring Video Doorbell 2 will last from 6 to 12 months depending on usage, and will need to be recharged periodically.   

Please ensure you charge the Ring Video Doorbell 2 battery before your OnTech technician arrives to your installation appointment!

 

To charge your Ring Doorbell 2:

  • Loosen the security screw on the base of the doorbell and lift the faceplate up and away from the wall.
  • Remove the battery by pressing the release tab.
  • Connect any micro-USB charger to the charging port in the battery.
    • Your battery is fully charged when the light on the battery shines a solid green.
  • Slide the fully charged battery back into the Ring Doorbell. 
    • There will be a click when the battery is secure.
  • After about 30 seconds (time for the Ring Doorbell 2 to start up) return the faceplate to the Ring Doorbell and secure it with the security screw. 

I've recharged my Ring Doorbell 2 but the battery level in the app still says that it's low on power. What's going on?

The battery measurement inside your app is updated each time you press the front button on your Ring doorbell. Give your Ring Doorbell 2 a couple of test rings and the app should update. 

 

How much is Ring Video Doorbell 2 Installation?

At OnTech, we believe in helping you create the connected home of your dreams. That's why we offer discounts on multiple smart device installations completed in the same appointment.

The first Ring Video Doorbell 2 installation is $99.99, and all subsequent Ring Video Doorbell 2 installations are $64.99 for each additional smart doorbell installation or as an incremental installation to an order. - If your smart device requires additional non-standard add-ons the technician will assess the work and quote the additional cost.

We'll install it.
And teach you how to use it.

Our professionally trained smart home techs will make sure your Ring Video Doorbell 2 is compatible with your home and installed to fit your needs. 

We’ll teach you how to use your Ring Video Doorbell 2 and monitor your home through the mobile app, so you never miss a thing!

OnTech Satisfaction Guarantee

We want you to love your OnTech experience. 

If for any reason you’re not 100% satisfied with your experience, we’ll work with you until we get it right.

Try Us with Confidence

  • 95% Customer Satisfaction rating
  • Over 1 million happy customers
  • 4.8 Google Rating
  • Professionally trained techs

See what our customers are raving about:

“This was the most pleasant experience I’ve had with a company working in my home. OnTech’s technicians are extremely professional, respectful of the home and knowledgeable.”   - Moe A

See what's included

  • Verify device compatibility with your home
  • Remove your existing doorbell and install the Ring Video Doorbell 2
  • Determine an optimal viewing angle for the camera and install a wedge or corner kit if provided
  • Wire the Ring Video Doorbell 2 to an existing hardwired doorbell system, if compatible
  • Connect the Ring Video Doorbell 2 to WiFi and configure device settings
  • Setup the Ring Video Doorbell 2 with an existing hardwired chime or a Ring Chime (purchased separately)
  • Connect the doorbell with an existing voice control device
  • Teach you how to use the doorbell and Ring app
  • Please charge the Ring Video Doorbell 2 battery before your installation appointment
  • A compatible mobile device is required for setup
  • An active WiFi connection is required to enable all features, please have your WiFi information available
  • For use with an existing hardwired doorbell system, voltage must be within 8-24 VAC
  • Installation of corner or wedge kit included if applicable. Other charges may apply

1Customer Satisfaction rating based on internal customer surveys for in-home service.

2Google rating as of 5/19/2020.