Protection Plan Terms of Use
INCLUDES
The Details
What's Included
This plan was billed at $24.99 a month until canceled. The plan began on the day you enroll with access to 24/7 tech support, and all other coverage began 31 days after enrollment. The plan covered mechanical and electrical breakdowns and, for eligible products, included coverage for accidental damage from normal handling such as cracked screens. There may be a service fee up to $99 per approved claim and there are limits of $2,000 per claim and $5,000 per rolling 12-month period. Your agreement with Asurion contains binding arbitration. You can find more details about the OnTech Smart Home Protect plan, including terms and conditions and how to access benefits, by visiting our membership page. OnTech Smart Home Protect automatically renewed month-to-month unless you cancel.
Whole-home device protection
Life happens. This is why drops, spills and cracked screens are all covered during normal wear and tear on eligible products. We'll help repair or replace the eligible devices, regardless of when or where it was bought.
24/7 Live tech support
Around the clock, our tech experts will solve everyday tech issues, and help you with any device, regardless of the brand, when or where it was purchased.
$49 In-home installations
Make installations on new technology easy. Save time, and money, with the plan that provides $49 flat installations.
FAQ
When did my plan start?
Could I cancel my plan?
Which devices were covered?
What was not covered under the plan?
How did I file a claim?
What technical support was provided?
What technical support is provided?