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the video doorbell is just one of many Google Nest smart devices

FAQ

FAQ


What is the difference between Google Nest WIFI router and point?

The Google Nest Wifi router and point are both part of the same mesh network system. The router is the primary device that connects to your modem and creates a Wi-Fi network. The point is an additional device that extends the Wi-Fi coverage of your network. The main difference between the two is that the router has more processing power and can handle more devices than the point. The router also has two Ethernet ports, while the point has none.

How many points can I have on Google Nest WIFI?

Google recommends a maximum of 5 Wifi devices in a single network. Most users will only need 1 to 3 points depending on the size of the home.

Does the Google Nest Doorbell store video?

Yes, the Google Nest Doorbell Wired 2nd Gen allow you to record video clips and review what you missed for up to 60 days with the Nest Aware subscription.

Can I talk to someone at my door with the Google Nest doorbells

It takes 4 to 6 hours to charge the Ring doorbell battery pack.

Google Products


Google Nest Doorbells

Google Nest doorbells are video doorbells that can be connected to your existing doorbell wires or work on both battery and hardwired connections. They offer sharp video and provide free features such as video storage and person and package detection without requiring a subscription, which is unique among top video doorbell brands. The Google Nest Doorbell (battery) will send an alert to your smartphone if the button is pressed or the doorbell detects motion, enabling you to view the camera’s live feed from the Google Home app. It can differentiate between people and animals and is even clever enough to notify you when packages have been left or taken.

Google Nest WiFi

Google Nest Wifi is a scalable and flexible Wi-Fi system that blankets your whole home in fast, reliable Wi-Fi and eliminates buffering in every room. The Nest Wifi Router and Nest Wifi Point each feature a simplistic design that’s built to blend into your home without needing to be hidden out of sight, where they won’t perform as well. The range-extending Nest Wifi Points come in your choice of three colors and double as Google Assistant smart speakers. The Nest Wifi points are designed to expand your existing Wi-Fi network and require a Nest Wifi router.

What's Included


Installation

OnTech is the preferred installation partner of Google. OnTech will install, set it up and show you how to use it, as soon as tomorrow.

 

OnTech will handle the removal of your existing device and the installation of your new smart home device.

Compatibility

Confirm new device is compatible with your home.

Customization

Connect to WiFi and perform first-time setup. Customize device preferences.

Troubleshooting

If your device requires additional work, our techs will quote the additional cost.

Expert Advice

Teach you how to use your new device and mobile app.

FAQ


What Google products does OnTech install?

Doorbells, Cameras, WiFi - OnTech does it all. Professional, licensed installers with next-day availability near you.

What if my installed device is no longer working?

For smart home devices that have been installed and are not functioning properly, we offer diagnostic services.