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First Service Included with OnTech+

Get your Arlo Base Station professionally installed as soon as tomorrow. We’ll install, set it up and show you how to use it.


Installation, Setup & Advice

Enjoy personalized service that starts with installation and ends with you mastering the ins and outs of your new tech.

Arlo Base Station Installation
Installation of your Arlo Base Station to the internet via your home router. Includes power setup and cable management.

Personalization & Setup
Configure app, customize to your unique needs and connect to Wi-Fi and other smart devices.

Expert Advice
Show you how to use your new base station and app.

Same- or Next-day Appointments1
Hooray! Help is on the way. You pick the day and time that works best and we’ll be there.
OnTech Guarantee
We want you to love your experience. If for any reason you’re not 100% satisfied, we’ll work with you until we get it right.

The Details

What's Included

Base Station Installation

Installation of your new Arlo Base Station.

Base Station Compatibility

Confirm base station is compatible with home.


Connect to WiFi and perform first-time setup. Customize device preferences. Configure base station with an existing voice control device.


If your base station requires additional work, our techs will quote the additional cost.

Expert Advice

Teach you how to use the base station and mobile app.


What if my installed base station is no longer working?

For base stations that have been installed and are not functioning properly, we offer a smart home diagnostic service.