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One-hour diagnostic appointment for SureCall signal booster. We'll troubleshoot your existing residential signal booster installation to resolve issues on the spot or recommend next steps for larger repairs.

INCLUDES

Troubleshooting & Advice

Smart Diagnostic
Troubleshooting of your SureCall signal booster installation, including Flare and Fusion4Home models. We can help with issues typically related to cable length, outdoor antenna direction and product placement, or recommend next steps for larger repairs.

Expert Advice
Show you how to use your new SureCall signal booster and connect to your favorite devices.

Same- or Next-Day Appointments

Hooray! Help is on the way. You pick the day and time that works best and we’ll be there.

OnTech Guarantee
We want you to love your experience. If for any reason you’re not 100% satisfied, we’ll work with you until we get it right.
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Troubleshoot

Get help from a SureCall expert.

We'll troubleshoot your entire SureCall installation and optimize your signal for improved cellular coverage, reduced dropped calls and enhanced data speeds.

Learn

Ditch the user manuals.

We'll show you how to make the most of your SureCall signal booster and app, leaving you informed, empowered and feeling like you got this.

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OnTech was amazing helping me install a Google Nest hard wired doorbell. Took time to explain everything and respected our home during these Covid times (foot coverings and masks). Would recommend them to anyone!

Morgan A.

We highly recommend OnTech. We are Google family and they were able to help our homes become smart home.

Lucil P.

The technician, Lorenzo, was very professional and efficient. He was able to explain what he was doing and complete the installation in a timely manner. Would definitely recommend this technician and company.

Mairead O.

Had a great experience with a professional installer. He was great at not only installing my new Nest doorbell but helping me set up the app and answer any questions I had.

Kevin F.

I hired OnTech to install a hard-wired Ring video doorbell. They did an excellent job and a great price. I was very happy with the installation and highly recommend using them.

Kimberly M.

The Details

What's Included

*Diagnostic appointments are only for already installed systems. If install is not complete, full installation price of $299 will apply.

$99.99 for a single 1-hour Smart Home Diagnostic appointment.
$64.99 for each additional hour needed & will be charged on-site during appointment.


SureCall Signal Booster Diagnostic

Service is applicable to existing SureCall signal boosters installation, including Flare and Fusion4Home models. Service covers troubleshooting of entire setup, including signal booster, outdoor antenna, wiring, and power. Resolve minor issues if possible or recommend next steps for larger repairs. Product must be purchased & installed separately.

FAQ


What if my existing SureCall signal booster is no longer working?

If you need help with a previous OnTech installation, please contact us.

Can OnTech install a SureCall booster kit at my office?

OnTech installs SureCall signal boosters exclusively in residential homes. If assistance is needed for other types of buildings please contact SureCall customer service.

Can I purchase other products or services from OnTech?

Yes, OnTech is your Smart Home simplified. We give you the convenience of the best Smart Home brands paired with fast and affordable professional installation.

Can I purchase my SureCall signal booster from OnTech?

SureCall signal boosters can be purchased from a Authorized SureCall Retailers. Upon receiving your booster kit, please contact OnTech for same- or next-day installation.

Can I book installation before I receive my signal booster?

Due to potential shipping delays, we do not recommend booking your installation before you receive your product.

Can I use my OnTech+ benefits with SureCall installation?

Unfortunately, OnTech+ membership benefits cannot be applied toward SureCall signal booster installation or troubleshooting.