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30-day trial with any purchase*

Introducing OnTech Smart Support powered by Assurant®, an app where you’re one tap away from tech support experts and device-specific how-to guides to help with your connected technology needs. Can’t figure out how to pair your smart device? Need help getting your device set up? Want to learn to how to use voice commands or set up routines? We’re here to help!

INCLUDES

Live tech support

Instantly talk to a live tech analyst for help with all of your connected device issues.

Access to personalized how-to Guides

Fix any smart device issue with How- To guides

Access self-help services for troubleshooting with device-specific How-To guides.

OnTech Guarantee
We want you to love your experience. If for any reason you’re not 100% satisfied, we’ll work with you until we get it right.
ONTECH SMART SUPPORT APP

Get unlimited smart support whenever you need it.

$9.99 per month

Plus sales tax if applicable

screenshot of the mobile app called smart support

Personalize your smart home device support

Scan your network to easily inventory and add all of your smart home connected devices.

Ask anything about your connected devices

Can’t figure out how to pair your smart device? Need help getting your device set up? We’re here to help!

Live tech smart device support

Instantly connect with technology pros for live help for all of your connected devices via call or chat.

Fix any smart device issue with How- To guides

Access self-help services for troubleshooting with device-specific How-To guides.

Solve smart device issues with camera share

Share your smartphone screen or camera with a pro to help diagnose smart device issues.

Download the OnTech Smart Support app to get unlimited tech support online or with an expert directly over the phone.

Frequently Asked Questions

What can you access on the OnTech Smart Support app?

You'll have access to:

  • Benefits information
  • Tech Support
  • Additional Services
  • Device-specific guides
  • Device inventory
 

What kind of technical support can I get with OnTech Smart Support?

Whether you have one question or 1,000, we’re here to help you every day from 8 a.m. to midnight EST, excluding major holidays. If you have a question about any connected device, our Personal tech pros will answer it. No matter the brand or the device, we’re here to help you get it set up and play nice with the rest of your gear. Is there a feature you can’t figure out? Open the OnTech Smart Support app for self-help tools or tap “chat” or “call” to connect with a U.S.-based tech pro.

 

When is my monthly billing date?

Your billing date will be the day of the month you initially enrolled in. If your enrollment date is the 29th, 30th and 31st of the month and that date does not exist in a given billing cycle, you will be billed the last day of the month by default. For any questions or concerns related to billing or the billing date, please call 1-833-ONTECH1

 

1 OnTech Smart Support is no cost for 1 month with a qualyfing purchase. Once your promotional period expires, you will continue to receive OnTech Smart Support at the rate of $9.99. If you no longer wish to receive this offer, you will need to call or go online. OnTech Smart Support is $9.99 per month which includes access to the OnTech Smart Support App, available to download via Apple or Google Play store.