Installation
Home Consultation
Troubleshooting
Products

Get any Google Nest device professionally
installed as soon as tomorrow.

We’ll install, set it up and show you how to use it.
Satisfaction guaranteed.

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$99.99 - $199.99

The Details

What's Included

Installation

Get any Google Nest device professionally installed as soon as tomorrow. From doorbells to security kits, we do it all.

Setup

We personalize everything for you, setting up your devices and apps to work how you need them.

Expert Advice

We’ll show you how to make the most of your new Nest device and leave you informed, empowered and feeling like you got this.

Shop

You’ll also get to explore like-minded Nest products that work brilliantly together during your appointment, and have them installed on the spot.

Service Details

Nest Hello Video Doorbell

Installation

Includes the removal of an existing doorbell and the installation of your Nest Hello video doorbell, and optional wedge for optimal viewing angle if desired.

Setup

Connect to WiFi and perform first-time setup. A compatible mobile device is required for app set-up.

Customization

Customize devices preferences. Configure doorbell to work with existing Nest devices.

Expert Advice

Teach you how to use the doorbell and mobile app. Demonstrate top features like quick response so you never miss a thing. Show you how the doorbell works with other Nest devices.

Compatibility

A functioning hard-wired doorbell system is required for installation. We will confirm your doorbell is compatible with your your home. Access to doorbell transformer may be required; these are typically located behind doorbell chime, in attic, basement, crawl space, or closet.

Troubleshooting

Voltage and transformer issues may prevent technician from installing doorbell. If your doorbell requires additional work, our techs will quote the additional cost.

Access to circuit breaker is required to shut-off power to doorbell system during installation. Disabling power to doorbell system may also affect power to other areas of your home. Doorbell may not conceal all holes or markings left by original doorbell.

Not Included

Additional add-ons like replacing your transformer, installing a power adapter or other non-standard items which the technician can assess and quote at an additional cost. Installation of a power adapter may be possible if you don’t currently have a functioning hard-wired doorbell which the technician can assess and quote at an additional cost.

Nest Cam Outdoor

Installation

Installation of the Nest Cam Outdoor or Nest Cam IQ Outdoor by a professionally trained smart home tech. Includes helping to identify and assess the installation location, wiring, power setup and cable management.

Setup

Connect to WiFi and perform first-time setup. A compatible mobile device is required for app set-up.

Customization

Customize device preferences. Configure camera with existing Nest devices.

Expert Advice

Teach you how to use the camera and mobile app. Demonstrate top features like 1080p HD night vision so you never miss a thing. Show you how the camera works with other Nest devices.

Existing Outlet

Camera must be installed within 25 feet of an existing outlet. Cameras must be plugged into either an indoor outlet or a covered outdoor outlet. Depending on your mounting preference and outlet availability, new holes may be required through exterior walls.

Not Included

Additional add-ons which may be required if you do not have a compatible exterior or interior power source within 25 feet of the installation location, or if we are unable to reach an interior power source by drilling a hole through the exterior of your home, and other non-standard items, which the technician can assess and quote at an additional cost.

Nest Thermostat

Installation

Get any Nest Thermostat professionally installed including, the Nest Thermostat, the Nest Learning Thermostat, and the Nest Thermostat E. Includes removal of existing device and the installation of your thermostat and optional trim plate. Power will need to be shut off during installation.

Setup

Connect to WiFi and perform first-time setup. Perform system test to ensure proper set-up. A compatible mobile device is required for app set-up.

Customization

Customize device preferences. Configure thermostat with an existing voice control device.

Expert Advice

Teach you how to use the thermostat and mobile app. Demonstrate top features like Energy History to help you save money. Show you how the thermostat works with other Nest devices.

Compatibility

A functioning thermostat is is required at the installation area. We will confirm your thermostat is compatible with your your home. Please note: Not all thermostats are compatible with every HVAC system. 120V wiring is not compatible with smart thermostats. Check compatibility here.

Troubleshooting

If your thermostat requires additional work, our techs will quote the additional cost.

Not Included

Additional relays, wiring or other non-standard add-ons, like common wire installation, which the technician can assess and quote at an additional cost.

Nest x Yale Lock with Nest Connect

Installation

Includes the removal of an existing deadbolt lock and the installation of the Nest x Yale Smart Lock per the manufacturer specifications.

Setup

Connect to WiFi and perform first-time setup. Create master and guest passcodes. A compatible mobile device is required for app set-up.

Customization

Customize devices preferences. Create a master passcode and show you how to create additional passcodes for family and friends. Configure door lock to work with existing smart devices.

Expert Advice

Teach you how to use the smart lock and mobile app. Demonstrate top features like creating passcodes from the app so you can let visitors in remotely. Show you how the Nest x Yale smart lock works with other Nest devices and Google Assistant.

Compatibility

The Nest x Yale lock is not compatible with glass doors, sliding doors, Mortise locks or multi-point locks. Some door dimensions may not be compatible with Nest x Yale lock.

Not Included

Additional add-ons like your door has non-standard dimensions, is out of alignment, does not have an existing deadbolt with strike plate or other non-standard items which the technician can assess and quote at an additional cost.

Nest Cam Indoor

Installation

Installation of the Nest Cam Indoor or Nest Cam IQ Indoor. Includes helping to identify and assess the installation location, wiring, power setup and cable management.

Setup

Connect to WiFi and perform first-time setup. A compatible mobile device is required for app set-up.

Customization

Customize device preferences. Configure camera with existing Nest devices.

Expert Advice

Teach you how to use the camera and mobile app. Demonstrate top features like 3-hour snapshot history so you never miss a thing. Show you how the camera works with other Nest devices.

Existing Outlet

Camera must be installed within 10 feet of an existing outlet. Depending on your mounting preference, new holes may be required. Camera cables are not designed to be installed inside walls or ceilings. Indoor cameras, cables, and power adapters are not rated for outdoor use.

Not Included

Additional add-ons like you don’t have an accessible interior power source within 10 feet of installation location, you want power cords concealed or other non-standard items which the technician can assess and quote at an additional cost.

Nest Protect

Installation

Includes installation of up to 3 Nest Protect Battery or Nest Protect Wired Smoke & CO Alarms. Includes identifying and assessment of the installation location, wiring, power setup and cable management.

Setup

Connect to WiFi and perform first-time setup. A compatible mobile device is required for app set-up.

Customization

Customize device preferences. Configure your alarm to work with existing Nest devices.

Expert Advice

Teach you how to use the alarm and mobile app. Demonstrate top features like safety checkup so you can test all your alarms with one tap in the app. Show you how the alarm works with other Nest devices.

Power Requirements

Existing line voltage (120V) is required to install Nest Protect Wired. Access to circuit breaker is required to shut-off power to system to install Nest Protect Wired.

Nest Secure

Installation

Includes removal of an existing alarm system and installation of Nest Secure (up to 5 pieces). Determine the optimal locations for each component and complete the installation and setup for the Nest Guard hub and Nest Detect sensors.

Setup

Connect to WiFi and perform first-time setup. Create master and guest passcodes. Configure Nest Tags to arm and disarm without a passcode. A compatible mobile device is required for app set-up.

Customization

Customize device preferences. Configure your alarm to work with existing Nest devices.

Expert Advice

Teach you how to use the alarm and mobile app. Demonstrate top features like Remind Me alerts so you never forget to arm system while you’re away. Show you how to use the Google Assistant through the Nest Guard and how the alarm works with other Nest devices.

Nest Wifi

Installation

Includes wireless router and extenders. Determine the optimal locations for each component and complete the installation and setup for each. Installation requires internet service to be set-up with an ISP.

Setup

Install Nest Wifi and perform first-time setup. Connect up to 10 smart devices to your Wifi network. A compatible mobile device is required for app set-up.

Customization

Customize device preferences. Configure your Wifi to work with existing Nest devices.

Expert Advice

Teach you how to use the Wifi and app features.

Nest Media & Entertainment Setup

Installation

Includes the setup of a Nest Hub Max, Nest Hub, Chromecast or speaker with the Google Assistant built in.

Setup

Connect device to exisiting WiFi network and perform first-time setup. Integrate your device with up to 10 smart home devices. A compatible mobile device is required for app set-up.

Customization

Customize device preferences. Configure your voice assitant and app to control

Expert Advice

Show you how to use your new voice assistant and app to control your connected devices.

Create a Smart Home plan with the help of an expert.

Every home is different. Our Smart Home Advisors will design a home upgrade plan to meet the unique needs of your household, powered by amazing experiences from Google Nest devices.

In-Home Consultation

$49.99

1-hour consultation with an OnTech Smart Home Advisor.

Pre-appointment survey for a personalized experience.

Shop in the comfort of your home. We bring the store to directly to you.

Includes a $49.99 credit towards any purchase.^*

Free Consultation Call

FREE

Phone consultation with a Smart Home Advisor.

Create a custom Smart Home plan with our experts.

^*We'll refund your $49.99 appointment fee with the purchase of any qualifying installation made during your appointment

This service is currently available in the following areas, with plans to expand soon: Atlanta, Chicago, Dallas, Denver, Fresno/Los Angeles/Orange County CA, Orlando, Minneapolis, Philadelphia, Phoenix, Sacramento, and San Diego.

OnTech is here to help.

We're your Smart Home simplified. Let us connect you to the things that matter. So you can unlock doors with your voice, keep in touch with loved ones, know when a packaged is delivered and enjoy all the benefits of a connected home.

The Details

What's Included

1-Hour Consultation

Your OnTech Smart Home Advisor will help find the right Google Nest devices for you, suggesting the best products for what you want to do, from entertainment to home security.

Pre-appointment Survey

A pre-appointment survey will be sent to help your technician personalize your shopping experience.

Smart Home Upgrade Plan

We'll design a smart home upgrade plan to meet the unique needs of your household, from cameras, doorbells, smoke detectors and locks, to smart speakers and content streaming sticks.

Same-day Service

You’ll have the ability to purchase any Nest product during your appointment, with the option to have your technician install it, set it up, and show you how to use it.

FAQ

What will my Smart Home Advisor cover?

Your Smart Home Advisor will help you find the right Google Nest devices for your home. During the appointment, we can help you as follows:

Test your Wi-Fi speed and check your wiring to make sure your home is compatible for connected home devices.
Recommend products and product combinations based on your needs and your home.
Help set up your Google account, download any apps needed and connect your devices to your account.
Answer any questions about existing Google Nest products, and connect them with any new devices.
Advise on any offers or rebates in your area so you can get the best deals.

How long is the appointment?

Appointments are typically less than an hour.

Do I have to buy anything?

There is no pressure to purchase anything. Should you decide to purchase qualifying services, your initial appointment setup fee will be refunded.

Can I buy something if I want to?

Yes! We can complete purchases and give you products on the spot. No trip to the store or waiting for shipping.

What products does OnTech cover?

OnTech Smart Services specialize in Google Nest products, and may also recommend products from our partners based on your needs.

Products include: Nest cameras, alarms, doorbells & locks. Nest thermostats & smoke alarms. Google Home, Google Mini and Nest Hub. Chromecast and Google Wifi.

Will OnTech install my products?

Installation service is not included with your Smart Home Advisor appointment. If you choose to purchase new devices during your appointment, you can either install them yourself, or purchase additional installation services from your OnTech Smart Home Advisor.

Can my Smart Home Advisor handle technical support for devices I already own?

No, your Smart Home Advisor appointment does not cover tech support. If you prefer technical support in-home, you can book a Diagnostic Service appointment below.

Is this only for single-family houses? Will you come to my apartment/condo/townhouse?

OnTech Smart Services offers solutions for all types of homes, including apartments, condos and townhouse.

Ask an expert, not the internet.

Need help troubleshooting? 1-hour diagnostic for installed Smart Home products.
$99.99 for the first hour. $64.99 for each additional hour.

Nest Doorbell Diagnostic

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Nest Thermostat Diagnostic

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Nest Cam Diagnostic

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Nest Secure Diagnostic

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Nest x Yale Door Lock Diagnostic

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Nest WiFi Diagnostic

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The Details

What's Included

1-Hour Diagnostic

1-hour diagnostic service for a previously installed Nest device that is not functioning properly. Technician will troubleshoot the device and identify any issues.

Your OnTech technician will discuss if additional time and repairs are needed after troubleshooting. Fees apply for each additional hour of service. You will be charged $64.99 for each additional hour needed & will be charged on-site during appointment. Please note: the first hour is non-refundable.

Troubleshoot Device

Troubleshooting the previously installed device, including wiring (if applicable), power, internet connectivity, and app configuration.

Resolve Minor Issues

Includes resolution of minor issues if possible or recommend next steps for larger repairs. Resolution of the issue is not guaranteed.

Not Included

Does not include the replacment of Nest devices and/or parts, or larger electrical modifications and HVAC repairs.

Service Details

Nest Thermostat Diagnostic

Service is applicable to Google Nest Thermostat, Google Nest Learning Thermostat & Google Nest Thermostat E. Product must be purchased & installed separately.

Troubleshoot Device

Includes troubleshooting the device, including wiring, power, internet connectivity, and app configuration.

Resolve Minor Issues

Resolve minor issues if possible or recommend next steps for larger HVAC repairs.

Not Included

Does not include replacement thermostat and/or parts or HVAC repairs or replacements.

Nest Doorbell Diagnostic

Service is applicable to the Google Nest Hello Doorbell. Product must be purchased & installed separately.

Troubleshoot Device

Includes troubleshooting the device, including power, chime functionality, internet connectivity, audio/video, and app configuration.

Resolve Minor Issues

Includes resolution of minor issues if possible or recommend next steps for larger electrical or doorbell system repairs.

Not Included

Does not include replacement doorbell and/or parts, running new doorbell wiring or repairing existing wiring.

Nest Cam Diagnostic

Service is applicable to Google Nest Outdoor and Indoor cameras and their accessories. Product must be purchased & installed separately.

Troubleshoot Device

Includes troubleshooting the device, including power, wifi connectivity, audio/video, and app configuration.

Resolve Minor Issues

Resolve minor issues if possible or recommend next steps for larger electrical repairs.

Not Included

Does not include electrical modifications, such as outlet relocation or camera hardwiring, and ethernet wire pulling or cable modification.

Nest Secure Diagnostic

Service is applicable to Google Nest Secure Alarm System and their accessories. Product must be purchased & installed separately.

Troubleshoot Devices

Includes troubleshooting the security system (base station, keypad and associated sensors), including power, wifi connectivity, and app configuration.

Resolve Minor Issues

Resolve minor issues if possible or recommend next steps for larger system repairs.

Not Included

Does not include diagnostic of security cameras or life safety devices such as smoke and CO alarms, or the repair of faulty wired sensors.

Nest x Yale Door Lock Diagnostic

Service is applicable to Nest x Yale lock and accessories. Product must be purchased & installed separately.

Troubleshoot Device

Includes troubleshooting the device, including power, wifi connectivity, locking and unlocking, and app configuration.

Resolve Minor Issues

Resolve minor issues if possible or recommend next steps for larger door or frame modifications.

Not Included

Does not include door handle installation or repairs.

Nest Home Wifi Diagnostic

Diagnostic services are applicable to WiFi network systems. Products purchased separately.

Troubleshoot Devices

We will troubleshoot all wireless mesh WiFi, modems, routers, and extenders.

Resolve Minor Issues

Resolve minor issues if possible or recommend next steps for larger system repairs.

Not Included

Does not include initial WiFi setup, running new ethernet, replacement router and/or parts.

Add additional Google Nest products.

We'll deliver and install everything at the same time.
No more trips to the store or worrying about porch pirates.

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Google Nest Learning Thermostat. It’s beautifully designed to keep you comfortable and help save energy. Proven energy savings. Can pay for itself in two years or less. Turns itself down when you’re away. Control it from anywhere. Let OnTech Install it for you.

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Learn how we are safely serving our customers during COVID-19.

Nothing is more important than the health and safety of the people we visit and the employees who make it all possible. We’d like to share our added precautions to keep you safe and what to expect when we visit your home.

Satisfaction Guaranteed

We want you to love your OnTech experience.

If for any reason you’re not 100% satisfied, we’ll work with you until we get it right.

4.9 Star Google Rating

As of March 1, 2021

Talk to an expert.

Need help getting started? Speak to a Smart Home professional today.